Get in Touch
We’d Love to Hear From You
Frequently Asked Questions
Find quick answers to common questions about our online healthcare services.
You can easily book an online consultation, choose your preferred doctor, and connect via secure video call from anywhere in Ireland — no waiting rooms required.
Absolutely. All consultations are fully confidential and protected under GDPR and Irish healthcare privacy regulations. Your data is encrypted and securely stored.
Yes. If your doctor determines that a prescription is necessary, it can be issued electronically and sent directly to your chosen pharmacy.
Payments can be made securely online using credit or debit cards. We use trusted payment gateways such as Stripe and PayPal to ensure a safe checkout experience.
Yes, you can easily reschedule or cancel your booking up to 24 hours before your consultation through your OnlineDoc account dashboard.
Currently, OnlineDoc services are available across all counties in Ireland. We’re working to expand our coverage to other regions soon.